TAP TEAM: SHIFT SUPERVISOR
Posted 08/08/2025
We are on the lookout for a friendly, enthusiastic and EXPERIENCED SHIFT SUPERVISOR to join our brilliant team to help with the day-to-day running of our busy taproom.
ROLE OVERVIEW
- Job Title: Taproom Shift Supervisor
- Hours: 30-37.5 Hours (4 or 5 Shifts) Per Week
- Start Date: Immediate
- Reports to: Operations Director + Managing Director
- Starting Salary: £13.5 per hour (increasing following training)
- Location: Mainly based at our HQ in Marsden, HD7
KEY RESPONSIBILITIES
- Provide exceptional service to our lovely customers to ensure they always receive a brilliant experience.
- Supervise the shift team, identifying tasks and delegating.
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Solve problems and make smart decisions to ensure the smooth running of the shift.
- Ensure the tap and grounds are safe, clean and tidy, and the vibe is always right.
- Maintain a great working knowledge of all our products, services and events.
- Ensure our products are always served in excellent condition.
- Represent the brewery off-site at festivals and events.
BENEFITS OF EMPLOYMENT
- 28 days paid annual leave
- Paid sickness leave
- Paid breaks
- Company pension scheme
- Performance related bonus scheme + tips
- Staff discounts, various swag and perks
- Regular free drinks + delicious food
- Beautiful green semi-rural working environment.
- Work as part of a great team with significant industry experience
SKILLS + EXPERIENCE REQUIRED
- Excellent customer service skills with a professional and friendly manner.
- Ability to work efficiently in a very fast-paced environment.
- Bar supervisor experience.
- Cellar management experience.
- Knowledge of licensing requirements
- Enthusiasm and energy.
- Strong prioritisation and delegation skills.
- Solid bar experience, including knowledge of licensing laws.
- Highly organised and self-motivated, with strong attention to detail.
- Confident using IT systems, including tills, spreadsheets, and rota
- Strong problem solving skills - can handle complaints or issues calmly and constructively
- Flexibility and willingness to work evenings, weekends, and cover shifts where needed
APPLY
If you’re interested please send a cover email and CV to info@zapatobrewing.com telling us a bit about yourself and why you would like to fulfil this role.